Underwriting Statment
At Life Node, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy details the collection, usage, disclosure, and protection of your personal data when you access our website, lifenode.co.uk, and utilize our services. We adhere strictly to the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other applicable UK laws and regulations. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect various categories of personal data, including identification data such as your name, date of birth, and gender. We also collect contact data, including your email address, phone number, and postal address. Additionally, we gather health data, such as your medical history, current medications, and treatment details. Financial data, including payment card details and billing addresses, may also be collected to facilitate transactions.
Non-Personal Information
We may gather non-personal data, including information about your browser type and version, IP address, pages visited, and the duration of visits, as well as the date and time of access. This information helps us improve our services and enhance user experience.
Purposes and Legal Basis for Processing
We process your personal data based on several legal grounds. Firstly, with your explicit consent, we may process your data for specified purposes. Secondly, processing may be necessary for the performance of a contract to which you are a party. Thirdly, we may process data to comply with legal obligations to which we are subject. Lastly, processing may be necessary for the purposes of legitimate interests pursued by us, except where such interests are overridden by your interests or fundamental rights and freedoms.
Use of Information
Your personal data is utilized for providing and managing our services, scheduling and managing appointments with healthcare providers, processing payments, and managing billing. We also use your data to communicate with you about our services, updates, and promotions, to improve our website and services, and to ensure compliance with legal and regulatory requirements.
Data Sharing and Disclosure
We may disclose your personal data to healthcare providers for appointment scheduling and management, and to payment processors for transaction facilitation. Additionally, regulatory and legal authorities may require disclosure as mandated by law. We may also share data with third-party service providers under confidentiality agreements to assist in operating our website and services. Life Node is indemnified from any unauthorized disclosure or breach of data security arising from third-party actions or negligence.
Data Security
We implement rigorous security measures to protect your data. This includes encryption of data in transit and at rest, secure access controls, and regular security audits and vulnerability assessments. Our employees undergo continuous training on data protection best practices to ensure they are well-informed about their role in maintaining data integrity.
Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized.
Your Rights
Under the GDPR, you have the right to access your personal data and obtain information about how it is processed. You also have the right to rectify any inaccurate personal data and, in certain circumstances, the right to have your personal data erased. Furthermore, you have the right to restrict processing, the right to data portability, and the right to object to the processing of your personal data. If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section.
Indemnification
Life Node shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your access to, or use of, the website and services. By using our services, you agree to indemnify, defend, and hold harmless Life Node, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these terms or your use of the website and services.
Changes to This Privacy Policy
Life Node reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@lifenode.co.uk
